1. Introduction
This privacy policy explains how PSE Associates collects, uses and protects personal information when you visit our website at www.pse-associates.co.uk ("the Website"), or otherwise interact with us by phone, email or in person. We are committed to protecting your privacy and to handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are
PSE Associates is the trading name of Rhodes Edwards Associates Limited, registered in England and Wales under company number 08112841. Registered office: Preston Park House, South Road, Brighton, BN1 6SB. Trading address: Rothbury House, 24 Franklin Road, Brighton, BN41 1AF.
PSE Associates is the data controller responsible for your personal information. If you have any questions about this policy or how we handle your data, please contact us using the details in section 11 below.

3. Information We Collect
We may collect and process the following types of information about you:
●    Contact details, such as your name, job title, company, postal address, email address and telephone number.
●    Information you provide when you complete an enquiry or contact form on the Website, or when you correspond with us by phone, email or post.
●    Details of the projects and services you enquire about or instruct us on.
●    Technical information about your visit to the Website, such as your IP address, browser type, device information and pages visited, collected via cookies and similar technologies (see section 5).

4. How We Use Your Information
We only use your personal information where we have a lawful basis to do so. We use the information we collect for the following purposes:
●    To respond to enquiries and provide the Quantity Surveying, Project Management and Building Surveying services you have requested (performance of a contract, or steps taken at your request prior to entering into a contract).
●    To manage our relationship with clients and business contacts, including internal record keeping and administration (legitimate interests).
●    To improve our Website and the services we offer (legitimate interests).
●    To send service-related communications, and, where you have agreed to receive them, occasional updates about our services (consent, where required).
●    To comply with our legal and regulatory obligations, including accounting and tax requirements (legal obligation).
We will not use your personal information for any purpose that is incompatible with the purposes set out above without first notifying you.

5. Cookies
The Website may use cookies and similar technologies to help it function properly and to understand how visitors use the site. Cookies are small text files stored on your device that allow a website to recognise your device and remember certain information about your visit.
We use cookies for purposes such as identifying which pages are most visited and analysing website traffic, so that we can improve the Website. Any analytics information is used on an aggregated basis and is not used to personally identify you.
Most web browsers allow you to control cookies through their settings, including refusing to accept them or deleting existing cookies. Please note that if you disable cookies, some parts of the Website may not function as intended.

6. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
●    Trusted service providers who support our business operations, such as IT, hosting and email providers, acting on our instructions and under appropriate confidentiality obligations.
●    Professional advisers, including our accountants, auditors and legal advisers, where necessary.
●    Other parties involved in a project (such as clients, contractors or consultants) where this is necessary to deliver our services, and with your knowledge.
●    Regulatory bodies, law enforcement or other third parties where we are required to do so by law.

7. International Transfers
Your information is generally stored and processed within the United Kingdom. Where any of our service providers store or process data outside the UK, we will ensure appropriate safeguards are in place in accordance with UK data protection law.

8. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements. Retention periods vary depending on the type of information and the nature of our relationship with you; for example, project and client records may be retained for a period after a project concludes to meet our professional and legal obligations.

9. Your Rights
Under UK data protection law, you have a number of rights in relation to your personal information, including the right to:
●    Be informed about how your information is used.
●    Access the personal information we hold about you.
●    Request correction of inaccurate or incomplete information.
●    Request erasure of your information in certain circumstances.
●    Restrict or object to certain processing of your information.
●    Request that your information be provided to you, or transferred to another organisation, in a portable format.
●    Withdraw consent at any time, where we rely on consent to process your information.
To exercise any of these rights, please contact us using the details in section 11. We will respond to your request within one month, in accordance with statutory timescales.

10. Security
We take the security of your personal information seriously and have put in place appropriate technical and organisational measures to protect it against unauthorised access, loss, misuse or alteration.

11. How to Contact Us
If you have any questions about this policy, or wish to exercise any of your rights, please contact us:
PSE Associates
Rothbury House, 24 Franklin Road, Brighton, BN41 1AF
Tel: +44 (0)1273 383 383
Email: info@pse-associates.co.uk

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator, at www.ico.org.uk or by calling 0303 123 1113.

12. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page.
Last updated: 24.07.26